Refund policy

Refund Policy

At The Quiet Shelf, customer satisfaction is our top priority. We stand behind the quality of our products and are committed to making every experience a positive one.

Eligible Refunds

We gladly accept refund requests for the following circumstances:

• Items received that differ from what was ordered
• Products that arrive damaged or defective upon delivery

Refund Request Window

All refund requests must be submitted within 30 days of the original purchase date. Requests made outside this window may not be eligible for consideration.

How to Request a Refund

To initiate a refund, please contact our support team at contact@thequietshelf.store with the following information:

• Your order number
• A brief description of the issue

Our team will review your request promptly and work to resolve the matter as efficiently as possible.

Policy Updates

This Refund Policy is subject to change at any time. We encourage you to contact us at contact@thequietshelf.store to obtain the most current version of this policy.

Care & Maintenance

To ensure the longevity and best performance of your products, we kindly ask that you follow the washing and care instructions included with your purchase.